pkpkok's commitment to responsible gaming
We believe gaming should be an enjoyable form of entertainment — not a cause of addiction. pkpkok always places your safety and wellbeing first.
Why is responsible gaming important?
Keep entertainment within limits with pkpkok
Online casino and sports betting are a popular form of entertainment. However, all types of betting carry risk. pkpkok always wants its players to play consciously and safely. Responsible gaming means setting your own budget, managing your time, and never treating gaming as a source of income.
We believe gaming should be an enjoyable experience. Whenever it feels like things are getting out of control, that is the right time to seek help. Our platform offers several protective tools — deposit limits, time-out, and self-exclusion — to keep you safe.
- Always treat gaming as entertainment, not as a source of income
- Only bet money you can afford to lose
- Do not increase your bets to recover money you have lost
- Do not bet when drinking or under emotional stress
- Set a time limit and budget in advance
- Contact our support team whenever you need help
Be careful if you notice any of the following signs and contact us:
- Thoughts about betting keep coming back repeatedly
- You are betting more to recover money you have lost
- You are hiding your betting from family or friends
- You are betting with money needed for household expenses
- You want to stop betting but cannot
- You are taking on debt or borrowing money for betting
Our protective tools
Responsible gaming features pkpkok provides for you
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set it cannot be increased within that period — it can only be reduced. This is the most effective way to manage your budget.
Time-Out Feature
Take a break for a set period — from 24 hours up to 30 days. During a time-out, no betting or deposits can be made on your account. Taking a break is not a sign of weakness; it is the smart thing to do.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion. Your account can be fully deactivated for 6 months or more. Let us know you want this step directly via live chat.
Age Verification
The minimum age to register at pkpkok is 21 years. We strictly prohibit access by minors. If a minor family member uses your device, keep your account secure.
Loss Limit
Set a limit on how much you can lose within a set period. Once that limit is reached, no further betting will be possible. This will help you play with a clear head.
24/7 Support
Our Bengali-speaking support team is always ready for any issues related to gaming. Contact us via live chat 24 hours a day. We will help you with empathy and without judgement.
21+ age limit and minor protection
Our strict age policy
All gaming services at pkpkok are for persons aged 21 years or above only. We believe minors should have no access to gambling. We therefore follow a strict age verification process.
Use a PIN or password on your device. Do not share your account details with family members. Always log out after using your account.
Install parental control software on your computer or smartphone that restricts access to gaming websites. This is the most effective step for protecting minors.
How does self-exclusion work?
Learn step by step
Contact live chat
Let our 24/7 live chat know that you want to take self-exclusion. Our team will guide you through the entire process.
Set the duration
Tell us how long you want your account deactivated — from 6 months up to permanent exclusion. Choosing the right duration is entirely your own decision.
Your account will be deactivated
During the set period, no betting or deposits can be made on your account. Do not attempt to open a new account while the exclusion is active.
Reactivate your account
If you want to play again after the period ends, contact our team. Before reactivation, we allow a short period to make sure you are ready.
Use deposit limits and time-out
Control your own budget and time
Among the most important responsible gaming tools at pkpkok, deposit limits and time-out are especially worth noting. Using these, you can set your own boundaries in advance.
How to set a deposit limit
From your account settings, you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. However, to increase a limit you must wait through a set cooling-off period — this protects you from changing your mind on impulse.
When to take a time-out
Whenever you feel you need a short break — for family reasons, due to stress, or simply to refresh — take a time-out. Set a time-out for any duration from 24 hours up to 30 days. You will not receive any promotional emails during this period either.
All these tools are made just for you. Using them means you are a conscious and responsible gamer. Our live chat is always open for any support you need.
Contact support
If you are having trouble with gaming or want to know anything about responsible gaming, talk to us.
Our support team is ready to help you with empathy and without judgement.
Tips for healthy gaming
Keep your daily gaming experience enjoyable
Set a time limit
Before you start playing, decide how long you will play. Set an alarm on your phone and stop when the time is up.
Stick to your budget
At the start of the month, set a fixed budget for entertainment. Once that amount is used up, stop playing.
Take breaks
Take at least a 15-minute break every hour. Go for a walk, drink some water, and spend time with family.
Talk to someone
Talk to someone you trust about gaming. Sharing the experience rather than keeping it to yourself helps reduce stress.
Frequently Asked Questions
Frequently asked questions about responsible gaming
Play safe, play with enjoyment
Come to pkpkok — enjoy the best entertainment with responsible gaming.
Cricket betting, slots, or live casino — everything in one place.